Zoox recalls robotaxis after Las Vegas crash, citing software fix

By Nick Godt Published May 7, 2025

Amazon’s self-driving vehicle unit, Zoox, has issued a voluntary safety recall after one of its autonomous vehicles was involved in a minor collision in Las Vegas. The incident, which occurred in April 2025, led the company to investigate and identify a software issue affecting how the robotaxi anticipates another vehicle’s path.

The recall, affecting 270 Zoox-built vehicles, was formally filed with the National Highway Traffic Safety Administration (NHTSA). Zoox said the issue has already been addressed through a software update that was remotely deployed to its fleet.

Zoox’s robotaxis, which operate without driving controls like a steering wheel or pedals, are part of Amazon’s entry into the autonomous driving space. According to Zoox’s safety recall report, the vehicle failed to yield to oncoming traffic while making an unprotected left turn, leading to a low-speed collision with a regular passenger car. While damage was minor, the event raised flags about the system’s behavior in complex urban scenarios.

Establishing safety and reliability remain key factors in the deployment of the relatively new autonomous ride-hailing technology. Alphabet-owned Waymo continues to lead the sector in both safety and operational scale, with services active in multiple cities including Phoenix and San Francisco. But GM’s Cruise and Ford/VW-backed Argo AI were forced to abandon operations over the past few years.

Tesla is also expected to enter the robotaxi race with the launch of its own service in June 2025, leveraging its Full Self-Driving (FSD) software. While FSD has faced heavy regulatory scrutiny through last year, safety regulations are expected to loosen under the Trump administration.

Zoox, which Amazon acquired in 2020, says it issued the recall voluntarily as part of its commitment to safety. “It’s essential that we remain transparent about our processes and the collective decisions we make,” the company said in a statement.