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M1 MacBook owners are suing Apple for cracked screens

Users have reported multiple cases of the M1 MacBook displays cracking with normal usage and have taken matters to court.

Several complaints have been lodged on Apple’s M1 MacBook displays cracking during normal usage. The M1 MacBook Air and the M1 MacBook Pro are both included in this unusual cracking issue. Apple, however, has so far refused to accept responsibility.

As reported by 9to5Mac, the problem started when M1 MacBook owners noticed that their screens were cracking by just opening and closing the lids of the laptops. Multiple threads on Apple Support Communities and Reddit are filled with such complaints. Users also reported the cracks being simply there the next time they used the machine after putting it down.

Apple, however, still isn’t convinced, blaming the cracks on accidental damage during handling. Seeing how the tech giant is dealing with the issue, the issue has been taken to the law firm Migliaccio & Rathod LLP.

According to the law firm’s investigation, “Many users allege that they have opened their devices from the closed position without applying any undue pressure, only to find dramatic cracks in the retina display, often accompanied by black bars running across the screen. Others report that the crack followed a simple adjustment of the screen’s viewing angle. In none of these cases would a reasonable consumer expect such activity to damage their device, let alone cause a screen crack that impairs its functionality.”

In some cases, the company has repaired screens without charging anything. However, other customers were not so fortunate. The company charged a lot of these consumers anywhere between $300 to $800 for replacing the display. They also claimed that the reason behind the unusual cracking was small pieces of debris that managed to find their way between the screen and the keyboard.

“Unfortunately, Apple’s customer service has not been receptive to these grievances. Users complain that Apple representatives insist the culprit is a small item or particle that gets lodged between the keyboard and screen upon its closing, even when that explanation runs completely counter to users’ experiences,” says Migliaccio & Rathod LLP.

M1 MacBook owners, however, were not content with Apple’s claims and have therefore taken the matter to court. The law firm says, “Migliaccio & Rathod LLP is currently investigating Apple over widespread reports that the retina display in their recent line of M1 MacBook laptops is vulnerable to screen cracks during normal usage. Many suspect that the display is simply not sturdy enough to withstand the normal pressures of opening, closing, or adjusting its position, an issue for which Apple has provided zero forewarning. Whatever the case, users are left with little choice but to spend upwards of $600 to have their display repaired, with no guarantee that the screen crack defect won’t reoccur at a later date.”

The absolutely absurd idea of putting a touchscreen display on a mouse isn't exactly new. Turtle Beach already did it with its Command Series MC7, which features a 2.25-inch control screen. But apparently, even that wasn't ridiculous enough for Arctic Fox Technologies. Its new Super Mouse looks like someone took the chunky old Atari ST mouse, slapped a touchscreen and scroll wheel on it, and called it an upgrade.

The result is a rather unusual-looking mouse that is now on Kickstarter, starting at $199. And as ridiculous as it looks, some of its features are genuinely intriguing.

Apple is less than a day away from launching its highly anticipated OLED MacBook Pro with a touch-sensitive screen. But it appears that the upgrade is going to cost a pretty penny. According to a report by Bloomberg, Apple is reportedly eyeing a starting price of $2,899 for the 14-inch MacBook Pro, while the 16-inch version could start at $3,399 in the US.

"At $2,899, the 14-inch model would mark the highest starting price for a new MacBook Pro model, surpassing the $2,799 Apple charged for a 17-inch version introduced in 2006," says the report. The report claims that Apple is targeting a minimum price hike of $400 for its upcoming redesigned 14-inch and 16-inch MacBook Pro models.

I've spent a good amount of time digging into the spec sheet of the new M6 MacBook Pro (14-inch), and for all intents and purposes, this is a classic Apple "chip and connectivity" refresh. It's not a full redesign. The chassis, Liquid Retina XDR panel, speakers, ports, and battery, all of them carry over unchanged.

However, the M6 brings more cores, stronger on-device AI, higher memory bandwidth on the larger configs, and modern wireless. Here’s the practical rundown of what actually improved, and whether those gains are worth your money.