Article Image

Latest Windows Update is causing blue screen of death issues with some printers

Some users who have installed March's monthly Windows 10 cumulative update are reporting that they have subsequently not been able to print properly.

Some users who have installed March’s monthly Windows 10 cumulative update are reporting that they have subsequently not been able to print properly, with the computer showing the so-called blue screen of death instead.

Specifically, the issue appears to be impacting printers from Kyocera, Ricoh, and Zebra. After the latest KB5000802 update is installed, sending a file to print on these printers is causing Windows 10 to show the blue screen of death and the error code  “APC_INDEX_MISMATCH for win32kfull.sys.”

The errorrefers to a mismatched driver and happens when printing from Notepad, Microsoft Word, and other system apps. This means it doesn’t appear to be linked to a specific program or when not printing in Windows.

Microsoft has acknowledged these issues, but the timing for a fix isn’t known. The support page for the KB5000802 update mentions that the company is aware of concerns. “We are presently investigating and will provide an update when more information is available,” notes Microsoft.

This issue is well-documented on Reddit, as picked up by the blog Windows Latest. Windows users are also discussing the issue on a Microsoft Answers page. However, as there are over 1 billion Windows 10 devices in the world, the true scope and range of the problem aren’t known.

If you’re having issues with this update, it might be best to try to uninstall it from your computer. Those in the Reddit thread and others experiencing issues report that this might solve the problem. Just be aware that the KB5000802 update in question also comes with key security patches and bug fixes for Windows 10. Uninstalling it might put your computer at risk.

If you choose to uninstall the update that is causing these issues, you can do this by clicking the Start Menu, choosing the Settings icon, then heading into Update and security. From there, click View Update History and then click Uninstall Updates. You’ll then want to find and click the update in the list, followed by Uninstall. Your computer will then reboot and remove the problematic update.

The absolutely absurd idea of putting a touchscreen display on a mouse isn't exactly new. Turtle Beach already did it with its Command Series MC7, which features a 2.25-inch control screen. But apparently, even that wasn't ridiculous enough for Arctic Fox Technologies. Its new Super Mouse looks like someone took the chunky old Atari ST mouse, slapped a touchscreen and scroll wheel on it, and called it an upgrade.

The result is a rather unusual-looking mouse that is now on Kickstarter, starting at $199. And as ridiculous as it looks, some of its features are genuinely intriguing.

Apple is less than a day away from launching its highly anticipated OLED MacBook Pro with a touch-sensitive screen. But it appears that the upgrade is going to cost a pretty penny. According to a report by Bloomberg, Apple is reportedly eyeing a starting price of $2,899 for the 14-inch MacBook Pro, while the 16-inch version could start at $3,399 in the US.

"At $2,899, the 14-inch model would mark the highest starting price for a new MacBook Pro model, surpassing the $2,799 Apple charged for a 17-inch version introduced in 2006," says the report. The report claims that Apple is targeting a minimum price hike of $400 for its upcoming redesigned 14-inch and 16-inch MacBook Pro models.

I've spent a good amount of time digging into the spec sheet of the new M6 MacBook Pro (14-inch), and for all intents and purposes, this is a classic Apple "chip and connectivity" refresh. It's not a full redesign. The chassis, Liquid Retina XDR panel, speakers, ports, and battery, all of them carry over unchanged.

However, the M6 brings more cores, stronger on-device AI, higher memory bandwidth on the larger configs, and modern wireless. Here’s the practical rundown of what actually improved, and whether those gains are worth your money.