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How to get a refund from the PlayStation Store

If you've accidentally bought a game on the PlayStation Store, here's how to get a refund from Sony.

If you’ve accidentally bought a PS4 game or regret hitting that purchase button, then our guide will tell you exactly what you need to do to get a refund from the PlayStation Store. Luckily, with most of the content you purchase via the PlayStation Network, you don’t have to live with the consequences of your actions. Instead, you can pretty easily request a refund to your account, which you can then use to fund your next (hopefully more calculated) game purchase. For more information, you can view Sony’s official store cancellation policy.

To get a refund from the PlayStation Store on a purchase you’ve made – whether it be for a game, season pass, DLC, or PlayStation Video title – you need to have made the digital purchase within the last 14 days. Additionally, you cannot have started downloading it on your PlayStation 4 or other PlayStation device.

Pre-orders work a little differently. If you pre-ordered a game and decide later that you don’t want it, you can request a refund up until the day it comes out. This can be done even if you pre-ordered the content months ahead of time. If you pre-ordered a game with fewer than 14 days to go before its release, you will have up to 14 days to cancel the pre-order and get your refund. This means that if you pre-ordered it a week before launch, you have until a week post-launch to request your refund.

Unlike Steam’s refund policy, you cannot get your money back for a PlayStation Store game simply because you didn’t like it. Even if you’ve only started the downloading process for a game and haven’t actually played it or fully installed it yet, that game is now no longer eligible for a refund. The one exception to this is if the content is truly faulty and you can somehow prove this to the representative, then you will still be able to get your refund back.

The one downside to getting your PlayStation Store refund is that you can only get the cashback as a balance on your account, even if you used a credit card. This is because funds are technically added to your wallet and then used for purchases, therefore you cannot have the purchase refunded directly to your card.

The Call of Duty franchise has held a special place in my heart ever since I played my first Black Ops game back in 2010. That game's campaign was something else, with twists and turns that culminated in a mind-blowing finale. We can all admit that compared to those older campaigns, the recent CODs have been lackluster at best, and a complete and utter disappointment at worst. The reboot of Modern Warfare did give me some hope, as the first two installments were actually quite good, but the third game left such a bad taste in my mouth that I wasn’t exactly expecting much from Modern Warfare 4.

After recently finishing the campaign, I can say that this installment is nothing like the recent releases and instead feels closer to the franchise’s roots. For the first time in a long while, the campaign comes across as well-crafted rather than rushed to hit a release date. It arrives three years after MW3, and you can see exactly where all that time went. It seems the studio finally made listening to player feedback a priority.

Epic Games has just announced the 2026 Epic AI MegaJam, which is looking to see how much game development can be squeezed into a very short window. This is running from November 12 through November 15.

Participants can work alone or in teams of up to five people, build in Unreal Engine or Unreal Editor for Fortnite, and bring along “as many AI agents as you want.” Epic explicitly encourages coding agents, AI-generated assets, audio tools, writing tools, and other AI systems. The official event page literally says "Vibe your way to $50k.”

It’s turning into a pretty good time to be a Monster Hunter fan who plays on a phone. Capcom has confirmed that Monster Hunter Outlanders will launch on Android and iOS on October 29, giving the series a new mobile-first game just as Monster Hunter Rise is also preparing to make the jump to smartphones through Netflix.

Outlanders is being developed by Tencent subsidiary TiMi Studio Group under license and supervision from Capcom. Unlike Rise, which appears to be the full console and PC game adapted for mobile, Outlanders is a free-to-play survival hunting game made specifically for phones.