The Roborock Saros 10 and Saros 10R are two of the best robot vacuums on the market. Capable of mopping, vacuuming, and automatically cleaning themselves, they can go weeks without requiring any manual input. However, like all electronics, they’re not free from issues. And though we didn’t run into any serious issues during our testing, a handful of users are reporting minor errors with their products. Thankfully, these are usually quick fixes — with just a few minutes of maintenance, your Roborock will be back in working order.
Running into any issues with your robot vacuum? Here’s a look at the most common errors on the Roborock Saros 10 and how to fix them. Note that these tips will also work for the Saros 10R.
This error relates to the main brush of the robot. To resolve the problem, make sure the brush isn’t caught on anything and that nothing is blocking it from spinning. This includes removing the brush from the robot and checking its installation chamber, as debris and hair can get trapped inside. Once you’ve cleared out any debris, the error should fix itself.
To prevent this error from happening again, consider checking the main brush more often than usual to ensure nothing gets lodged inside its housing.
This error typically appears when the dustbin and filter are improperly installed. Try re-seating the filter and running the device again. If the dustbin and filter are properly installed and the error doesn’t disappear, check to make sure the magnet is present on the side of the filter. If it’s missing, the robot won’t recognize the filter as being installed. Filters that are missing the magnet need to be replaced to fix this error.
If your filter is clogged, you’ll receive the Error 10 message. Simply clean your filter and allow it to dry fully before placing it back in the robot. Once it’s clean and dry, your robot should no longer receive the error message.
Error 18 indicates some sort of fan and suction issue. There are a few things you can do to try and fix the problem:
If none of this works, you may need to contact customer support or order a new fan.
While the Saros 10 and 10R typically do an excellent job of determining the type of surface they’re not, some users are reporting issues. This includes treating carpets like hard floors, causing the mops to deploy.
An easy fix for this is to dive into the Roborock mobile app and manually assign floor types. These settings can be found when editing your map, giving you the option to choose exactly where in your home the robot should mop. You could also try cleaning off its various sensors with a soft cloth.
Consider this a last resort — if nothing else is working, you’ll need to factory reset your device. This can be done by holding down the home button and pressing the reset button on the top of the device. Keep holding down the home button, then release it once the lights on the top of the device turn off.
Doing this will wipe all your data, but it could also fix any weird issues that other troubleshooting couldn’t solve.
Related Posts
Save up to $500 on Narwal robot vacuums with these Black Friday deals
If you've been waiting for the right moment to outsource your floor cleaning, this is it. Robot vacuums have evolved from clumsy bumpers into genuine cleaning assistants, and Narwal is currently running its biggest savings event of the year. From November 20 through December 1, you can save up to $500 across their lineup, bringing flagship cleaning tech down to much more accessible prices.
Get 50% off this SimpliSafe 8-piece wireless home security system
If “I should really get a security system” has been sitting on your mental to-do list for a while, this SimpliSafe deal makes it much easier to finally check that box. The SimpliSafe 8 Piece Wireless Home Security System is down to $119.99, which is 50% off the usual $239.99 price. You get a full starter kit from one of the best-known DIY security brands, without signing a long-term contract.
Save 20% on the Honeywell Sunturalux LED desk lamp with USB charging
Good lighting can quietly make a big difference in how you work, read, or study—especially if you’re staring at screens for hours. The Honeywell Sunturalux™ LED Desk Lamp (HWT-H01) is designed with that in mind: soft, adjustable light, a compact foldable design, and a couple of USB ports to keep your devices topped up.