Samsung has suspended deliveries of its new flagship wireless earbuds — the Galaxy Buds 3 Pro — over concerns that the included silicone eartips are too fragile, leading to tearing when users try to swap sizes. The company began taking preorders for the earbuds on July 10, and had previously said that the product would be in stores by July 24, however, this date has now shifted. Samsung’s website now shows a delivery date of August 28, and Amazon has removed its listing for the product.
Samsung released a statement to Android Authority on July 19 apologizing for the problem and assuring its customers that it will address the issue through improvements to its quality control processes:
There have been reports relating to a limited number of early production Galaxy Buds 3 Pro devices. We are taking this matter very seriously and remain committed to meeting the highest quality standards of our products. We are urgently assessing and enhancing our quality control processes.
To ensure all products meet our quality standards, we have temporarily suspended deliveries of Galaxy Buds 3 Pro devices to distribution channels to conduct a full quality control evaluation before shipments to consumers take place. We sincerely apologize for any inconvenience this may cause.
Should any customer already in possession of Galaxy Buds3 Pro be experiencing any issues, they should contact Samsung or visit their nearest Samsung Service Centre. — Samsung
The Galaxy 3 Pro are a big departure from Samsung’s previous wireless earbuds designs, with the new model bearing a very strong resemblance to Apple’s AirPods Pro. However, the use of silicone eartips isn’t new for Samsung earbuds. The company has used similar eartips on many of its previous models, including the Samsung Galaxy Buds Pro and Galaxy Buds 2 Pro.
Instagram is making its way to yet another screen, and this time, Apple TV is getting a taste of the Reels rabbit hole. The company has launched a dedicated Instagram app for Apple TV, bringing Reels, longer videos, and live shows to the big screen. So, if watching one quick clip on a phone somehow turns into an hour of scrolling, there's now a much larger screen for that.
Instagram brings Reels and more to Apple TV
Audio-Technica, a brand well known for making some of the best studio and professional headphones on the market, has just come out with the ATH-AWX7000, which the company itself claims to be its "finest headphones ever." The new flagship closed-back headphone has debuted at an eye-watering price of $3,799. It combines hand-finished Japanese woodwork with a newly developed 58mm driver.
The earcups are made from Kiso cypress, a prized wood historically used for Shinto shrines and Buddhist temples. Each housing is finished by hand with traditional Echizen lacquer, which brings out the grain and is expected to darken over time. The frame and sliders are finished in a deep navy kachi-iro shade traditionally associated with samurai.
This post is brought to you in paid partnership with Best Buy.
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