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The most common iOS 12 problems, and how to fix them

If you're still using iOS 12, it's important that all your problems get fixed. Our solution guide will help!

We are big fans of Apple’s iOS 12, and if you haven’t moved on to the (infamously buggy) iOS 13 or the upcoming iOS 14 beta, there’s still a lot to love about this iteration — and Apple continues to keep it updated. However, it’s not always perfect. Some people have reported issues with it, ranging from slight irritations to glitches to show-stopping bugs, which is why we’ve put together this guide — to find the biggest iOS 12 problems and try to identify a way to fix them, or at least work around them.

There have been several threads at the Apple support forum about issues with cellular connectivity, and sometimes Wi-Fi as well. A lot of them seem to focus on the iPhone XR, but there are other models mentioned too. There’s likely more than one issue here, but the troubleshooting steps are the same.

We’ve seen a few threads at the Apple Support forum about iMessage combining conversation threads that come from different contacts. It seems to be merging conversations into a single thread, and replying to the thread sends the message to the last person who messaged you.

We’ve seen some reports about the Phone app freezing up after people updated to iOS 12. The Phone app simply freezes and becomes unresponsive, even after people force quit and reload it.

We’ve seen a few threads at the Apple Support forum about iPad and iPhone batteries draining faster than before after updating to iOS 12 and subsequent versions like iOS 12.3.1. This is a very common problem we always see cropping up after software updates.

A number of users on Reddit have reported that after installing iOS 12, the display on their phones looks a little “off.” Colors look a little washed out, and it’s just not as vivid as it was before. It seems as though the issue affects the iPhone X the most. Speculation suggests that the issue has something to do with the new display profile in iOS on the iPhone X, but that’s far from a certainty.

Unfortunately, as of right now it doesn’t seem as though there is a fix to this issue. It’s possible that Apple will fix the problem in a future iOS update.

After updating, some people are noting that the Bluetooth icon has disappeared from the status bar. While that’s not an issue in and of itself, others report that Bluetooth simply isn’t working on iOS 12.

There have been a few reports suggesting that the update to iOS 12 is causing some apps to crash a lot more than usual. The issue could be due to several reasons. For example, the apps in question may not have been properly tested or updated to work with iOS 12.

Some of the iOS 12 updates in 2019 included serious Facetime issues, including a bug that let people eavesdrop. Much of this has been taken care of, but the 2020 updates still include some FaceTime issues.

Some of the latest iOS 12 updates may have an effect on Touch ID. If your Touch ID suddenly stops working, don’t worry: Sign in with your passcode, and try these solutions to make sure everything is working properly.

When shifting your phone, you may notice that it gets stuck in landscape mode (such as while taking a photo) and refuses to go back into portrait mode. It’s a problem that’s grown more common with the latest versions of iOS 12, but fortunately, the fix should be pretty easy.

Another recent problem that users have been experiencing is a problem with installing the latest 2020 iOS 12 updates. When this happens, people try to install an update and it freezes or crashes their iPhone. They may also get a notification that an error occurred while trying to install the update, or the update may simply never seem to end.

Hopefully, your iOS 12 problem is solved and your iPhone or iPad is back to normal. Now you can learn how to get the most out of it with our handy iOS 12 tips and tricks.

Samsung’s scandal over its Game Optimizing Service, or GOS, has returned with a bill attached. South Korea’s Fair Trade Commission has tentatively fined the company 20.1 billion won, or about $15.1 million, over gaming claims made for the Galaxy S21, Galaxy S22, and Tab S8.

The regulator says Samsung promoted the devices as gaming powerhouses without disclosing that GOS placed preset CPU and GPU limits on certain demanding games. Samsung disputes that conclusion, calling GOS a legitimate way to manage heat.

Apple's next cheaper iPhone could get a brand-new processor while keeping its most stubborn display compromise. Digital Chat Station tips the iPhone 18e for a 2027 release with a 2nm A20 chip and a 6.12-inch OLED screen still limited to 60Hz.

The rumored camera setup includes a single 48MP rear camera and a possible 24MP selfie camera. There's new hardware to consider, but buyers hoping Apple would extend that upgrade generosity to smoother scrolling could be disappointed.

Google Photos is introducing a new design for the Collections tab on Android, giving users more control over their albums, folders, and photo categories. The update is all about customization, allowing users to pin collections they access often, hide sections they use rarely, and rearrange the layout to make their photo libraries easier to navigate.

According to a 9To5Google report, the change comes after Google rolled out the redesigned floating navigation bar on Android earlier this year. Rather than inventing a brand new way to store photos, Google is making it easier to get to the content people want, without having to scroll through sections they rarely open.