Article Image

Troublesome Galaxy Note 5 problems, and how to fix them

There’s plenty of reasons to recommend Samsung’s latest release in the Note series, but some owners have run into issues. Here are some of the more common Galaxy Note 5 problems, along with some advice on how to alleviate them.

As phablet fans flocked to the fantastic Galaxy Note 5, many experienced issues. Every smartphone has its troubles, but there’s usually a way to get around them. We’ve been gathering some of the most common Galaxy Note 5 problems, along with the workarounds and potential solutions you might need to address them. You can find more useful advice in Galaxy Note 5 tips and tricks you need to know about.

There has been a fair bit of fuss over the dangers of putting your S Pen into your Galaxy Note 5 the wrong way round. It’s obviously supposed to go in nib first. This was a tricky mistake to make on earlier Note models, but with the Note 5, you can slide it in end first and it may become stuck. A few people have broken the detection feature when pulling it out again, so the S Pen no longer automatically launches the Air command menu or the quick note option.

A few people are having trouble getting the Note 5 to connect to a specific Wi-Fi network, even though it may work on a different network. Others have reported issues with disconnecting and slow speeds. Wi-Fi problems are really common with new phones, and you can usually find a fix. Here’s what to try:

Quite a few Note 5 owners have been struggling with the screen freezing. It seems to occur randomly, and the screen will freeze and be unresponsive for between two and five seconds. There are a few different possible causes of this.

If you find that your Note 5 has gone completely unresponsive, and it won’t turn on when you press the Power button, don’t panic.

A few Note 5 owners have found that fast charging doesn’t always work. You can check if your Note 5 is fast charging by pulling down the notification shade. Keep in mind that fast charging is designed to quickly charge your phone from 0 percent up to 50 or so, but will slow down thereafter and charge at a slower pace. A full charge will take 90 minutes. You should leave the screen off while the Note 5 is charging and refrain from using it.

Most people seem to be quite contented with the Note 5 battery life, but it does have a smaller battery (rated at 3,000mAh) than its predecessor, and not everyone is happy with its staying power. If you’re having battery issues, then there are some things you can try.

A number of reports have surfaced about the Note 5 having Bluetooth problems. Some people have found that it won’t connect to their accessory or car system, others find that it connects, but randomly disconnects again quite frequently.

Recently, there have been some complaints about the wireless charging feature on the Note 5 not working properly. Some people have had trouble getting it to start, while others have reported that it starts and stops, and some are annoyed about the lack of fast wireless charging.

A lot of people have run into issues with the fingerprint sensor on the Note 5 not recognizing their fingerprint every time. It’s usually fast and reliable, so if you’re having trouble, it’s worth trying a few things to see if you can get it to work again.

Samsung recently changed the way that default apps work in Touchwiz. Now, if you click on an action or link and you have more than one app that can open it, you’ll be able to view all the choices and automatically set one as your default. It doesn’t give you the option to open with an app Always or Just once.

A number of people are irritated by the default Samsung keyboard and the way that autocorrect works on the Note 5. If you find that autocorrect is inserting the wrong words into your messages, suggesting words you don’t want to use, or generally being annoying, then you can do something about it.

Quite a few people have run into service issues with the Note 5. You might find that you aren’t getting a strong signal or perhaps calls are being dropped. Try to test service with another phone on the same carrier and in the same place before doing anything else, just to make sure it’s not a coverage problem.

If you find that notifications are not coming through for incoming messages, Facebook alerts, and other sources, then you’re not alone. This is a common problem that people run into, but it should be easy to fix.

Many people have run into an issue with sound when answering calls. Sometimes they’re unable to hear the caller, sometimes the caller is unable to hear them, and sometimes there’s no sound for either side.

Quite a few people have encountered a glitch where Google says it is offline, even when they’re connected to a mobile network or Wi-Fi. This seems to be primarily linked to searches through the “Ok Google” voice command. Thankfully, there are a few things you can try to resolve the issue.

Are you tired of paying for streaming services you never watch just to get a phone plan feature you actually want? T-Mobile has good news for you! The carrier is rolling out new plans, called T-Mix, in early November to replace its old Experience lineup with a build-your-own perks system called Picks.

The benefits you choose vary from streaming and gaming to food delivery, AI, satellite service, and phone discounts. But if you are satisfied with your existing plan, you can keep it.

Merely days after the iPhone Duo hit the shelves, images of broken screens on the phone started popping up across social media. Until now, it’s been unclear what’s causing the line of defective pixels that appears vertically along the crease, as well as horizontally, on the phone’s inner display.

Apple has finally acknowledged the issue, which has shown up on iPhone Duo units owned by customers as well as demo units in stores. In a statement shared with Bloomberg, Apple says that not all iPhone Duo units are affected and that those that are tend to show the display fault early on. The company added that users who experience problems with their iPhone Duo display should contact AppleCare for a replacement.

Not long ago, Apple treated independent repair like an act of outright hostility. The Cupertino giant locked down parts with serial-number pairing, while repair tools remained firmly out of reach of anyone outside its authorized repair network. More importantly, the company waged a legal and lobbying battle against right-to-repair legislation.

I've covered enough of these fights over the years to know what a shift looks like. That's why what happened in October 2026 genuinely caught me off guard. The day the iPhone Duo went on sale, what may be the most mechanically complex iPhone to date, Apple pulled off a surprising about-face. It published teardown-style repair manuals for a handful of major components.