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25 annoying Samsung Galaxy S6 problems, and how to fix them

Have you been having problems with your Galaxy S6? It may look close to perfect, but no smartphone is completely free of flaws. Fear not, we've got some workarounds and possible solutions to help you fix your new-fangled smartphone.

It’s easy to fall in love with the Galaxy S6. Samsung’s design is refined, there’s plenty of raw power under the hood, and the feature list is impressive. But as wonderful as it is, you can still find flaws. We’ve been gathering user feedback, checking out complaints, and searching for solutions to the biggest Galaxy S6 problems. Here’s what we’ve got so far:

There has been quite a bit of chatter about the Galaxy S6 having poor memory management. A lot of people are irritated to find apps refreshing when they return to them, or apps closing by themselves, despite the device apparently having free RAM. The S6 has 3GB of RAM, and you can get a snapshot of what’s in use by opening up Smart Manager and tapping on the RAM. The cause of the problem is unclear, but you can still try a few things:

The 2,550mAh-rated battery in the Galaxy S6 is not the biggest battery on the block, and a number of users are having issues with poor battery performance. The phone is quick to charge, but it’s also quick to drain, and a lot of people are not making it through the day without a top-up. The fact that there’s no removable battery makes this a bigger issue for some people.

A lot of people run into problems with Wi-Fi when they get a new phone, and the Galaxy S6 is no exception. There are a lot of potential causes of a Wi-Fi problem. You might find that the connection is slow, maybe it simply won’t connect, or maybe it keeps dropping the connection at random.

A few Galaxy S6 owners have been complaining about terrible signal strength and frequent dropped calls. There appears to be a major issue for people on Sprint specifically, but some people with other carriers have also had problems.

Most people are finding that the GPS on the Galaxy S6 is excellent, but a few people are having trouble getting accurate positioning. There are reports that it keeps losing the lock, and some fitness apps that track runs are returning odd results. Start by going into Settings > Location, make sure it’s on, and set to High accuracy.

Some people have gotten a scare when their Galaxy S6 refused to turn on. Don’t panic. There’s probably an easy way around this.

A few Samsung Galaxy S6 owners reported an issue where the LED flash seemed to be constantly on. It wasn’t full brightness, but looking at it in a dark room it was possible to discern a faint light coming from the LED flash. This sparked natural concerns about it draining the battery as well.

There have been a lot of reports of problems with the fingerprint scanner on the Galaxy S6. Several owners are reporting that the scanner has stopped recognizing their fingerprints, though it may have been working fine before, and they can’t get access to the phone. If you can’t remember your backup password, there are other ways to get access.

Quite a few reports have surfaced about problems with the Galaxy S6 screen sensitivity. Most people are finding that it isn’t always registering touches, seemingly at random. A few people have found that specific areas of the screen seem to be worse than others. You can test by typing *#0*# into the dialer.

There have been a few complaints about a persistent pop-up relating to terms and conditions for Enhanced features, Profile sharing, and Simple sharing. The problem is, if you decline the terms, they just pop up again later.

This error message commonly pops up when people try to make a call, but it can happen at other times too. It’s not confined to the Galaxy S6, it’s an error we commonly see on other phones too. It should be fairly easy to fix. Here’s what to do:

A lot of Galaxy S6 owners have been complaining that the volume is too low during calls. For some people, the problem is at their end with the microphone, and callers on the other end can’t hear them well. In other cases, people are having trouble hearing the other caller, suggesting an issue with the speaker.

The error message “Unfortunately, the process com.google.process.gapps has stopped” is a fairly common one and it can pop up on Android smartphones from time to time regardless of model.

A few Galaxy S6 owners have experienced a weird bug where the quick toggles for certain functions disappear. For most people it was Mobile data that went missing, but thankfully Samsung was quick to release a solution.

It seems that there are a lot of different issues cropping up with email on the Galaxy S6. Some people report that push email isn’t working reliably, some have found that sync won’t work manually, and there have also been problems with deleting emails. In extreme cases, emails don’t seem to be coming through at all.

There is nothing worse than a sluggish phone, and the Galaxy S6 isn’t immune to it. If you notice that your Galaxy S6 is taking too long to open apps and transition between home screens, there are a few simple things you can do to rectify it.

A factory reset is probably your best bet to fix lag, but that can be a pain. Here are some simpler things to try first that won’t erase your data and apps.

Do you find that your Galaxy S6 is warm or hot to the touch? The processor is probably overworked. This often happens when playing a graphically intensive game. Let your phone rest for a few minutes to give it time to cool down. In most cases, this will solve your issue, but you still might find that your S6 constantly runs hot.

Unfortunately you won’t be able to uninstall most bloatware (apps that came pre-installed on the phone), but you can disable them.

If you’re Galaxy S6 still overheats, then you probably need to do a factory reset. This will erase all your data, so make sure everything is backed up before proceeding.

If you find that your Galaxy S6’s screen won’t auto rotate, it might be a defect in the hardware. Samsung has acknowledged the issue with the Galaxy S6 Edge, but there are some Galaxy S6 owners that have the problem as well. It appears to be an issue with fast charging in that the charging process overheats and damages the gyroscope, which is near the USB port. There’s still a chance that the problem is software related though, so try the potential solutions below.

Bluetooth connectivity issues plague just about every smartphone, and it’s often very difficult to determine the root cause. Most times it’s the result of a buggy firmware update, and a fix from Samsung could be necessary. There are still some simple things you can try that might get you back up and running though.

Do you find that you constantly have to turn on auto brightness because it turns off on its own?

Some people have noticed their Galaxy S6 isn’t charging the way it should be, or not charging at all. There are several things you can do before assuming the worst has happened.

After updating to Android 6.0.1, some users have reportedly been unable to delete emails within the native email application by swiping.

After updating to Android 6.0.1, some users are noticing that their phone no longer auto syncs data with apps such as Calendar, Contacts, and Gmail. When the phone does attempt to sync, the sync icon may also remain indefinitely.

When attempting to update the S6, the device will download the data as it normally would before calling for a restart. After restarting and proceeding with the update, however, the update fails before continuing to boot the S6. Once the device has finished booting, the user is notified that the update has failed due to an interruption.

Following the installation of a small update for the S6, the icons will retain the default appearance even after changing themes.

Are you tired of paying for streaming services you never watch just to get a phone plan feature you actually want? T-Mobile has good news for you! The carrier is rolling out new plans, called T-Mix, in early November to replace its old Experience lineup with a build-your-own perks system called Picks.

The benefits you choose vary from streaming and gaming to food delivery, AI, satellite service, and phone discounts. But if you are satisfied with your existing plan, you can keep it.

Merely days after the iPhone Duo hit the shelves, images of broken screens on the phone started popping up across social media. Until now, it’s been unclear what’s causing the line of defective pixels that appears vertically along the crease, as well as horizontally, on the phone’s inner display.

Apple has finally acknowledged the issue, which has shown up on iPhone Duo units owned by customers as well as demo units in stores. In a statement shared with Bloomberg, Apple says that not all iPhone Duo units are affected and that those that are tend to show the display fault early on. The company added that users who experience problems with their iPhone Duo display should contact AppleCare for a replacement.

Not long ago, Apple treated independent repair like an act of outright hostility. The Cupertino giant locked down parts with serial-number pairing, while repair tools remained firmly out of reach of anyone outside its authorized repair network. More importantly, the company waged a legal and lobbying battle against right-to-repair legislation.

I've covered enough of these fights over the years to know what a shift looks like. That's why what happened in October 2026 genuinely caught me off guard. The day the iPhone Duo went on sale, what may be the most mechanically complex iPhone to date, Apple pulled off a surprising about-face. It published teardown-style repair manuals for a handful of major components.