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How to reset a Samsung Galaxy S10, S10 Plus, or S10e

Experiencing hiccups or simply want to sell your Samsung device? Here's how to soft and hard factory reset it.

Even the finest smartphones on the market, such as the Galaxy S10e, S10, or S10 Plus, tend to encounter their share of problems from time to time. Luckily, all it takes is a soft reset or factory reset to restore your Samsung smartphone to its former condition.

Whether you want to sell your Galaxy S10 or merely want to get the device working properly again, you’re probably going to want to do a reset. Read on to find out how you can easily perform a reset function on your Galaxy S10.

A soft reset is your first port of call when you have an issue with your Galaxy S10, S10 Plus, or S10e. When you soft reset your phone, you’re simply forcing it to turn off and on again. There won’t be any loss of data, so there’s no real risk. If your S10 screen has frozen, it’s not responding to touches, or maybe it’s unusually sluggish, then you should try a soft reset. Here’s how:

If your problems persist after a soft reset, then you should check out our common Galaxy S10 problems and fixes for possible solutions. If nothing works then you may need to try a factory reset.

A factory reset can solve more elusive or serious issues, but it will completely wipe your phone. That means you will lose all messages, photos, contacts, apps, and everything else on your phone unless you back them up first. You will also want to factory reset your S10 before selling it or passing it on to someone else. Once completed, a factory reset will return your phone to the state it was in when you first removed it from the box.

Look in Settings > Accounts and backup > Backup and restore and you should see options to Back up my data and Automatic restore. Once you’re satisfied that you’ve backed up everything you don’t want to lose, proceed with these steps:

When it’s done, you can set it up as new or restore your backup. If you did the factory reset to combat a problem then it’s best to test that your issue is gone before restoring your backed up files and installing apps and games again.

If you are resetting your Galaxy S10 to pass it on or sell it, then you should turn Factory Reset Protection off before you do the factory reset; otherwise, you’ll be prompted to enter your Google account details to get into the phone. This is a security measure to deter thieves. It’s easy to turn off:

Go to Settings > Accounts and backup > Accounts > Google > Remove account then confirm and tap Remove account again.

You need to reset your Galaxy S10, but you’ve lost control of the touch screen. Don’t worry. You can reset even with an unresponsive touch screen by using the hardware keys. Just remember that you will lose anything you haven’t backed up. Here’s how to factory reset with the keys:

If you misplace your phone, the first step is to secure all your personal information. Make sure you cover all your bases. For instance, bank passwords, credit card numbers, mobile pay options, and other sensitive data should all be secured. The Find My Mobile website shows you where your phone is located and even gives the option to do a factory reset on it if you need to. Just follow these easy steps:

Are you tired of paying for streaming services you never watch just to get a phone plan feature you actually want? T-Mobile has good news for you! The carrier is rolling out new plans, called T-Mix, in early November to replace its old Experience lineup with a build-your-own perks system called Picks.

The benefits you choose vary from streaming and gaming to food delivery, AI, satellite service, and phone discounts. But if you are satisfied with your existing plan, you can keep it.

Merely days after the iPhone Duo hit the shelves, images of broken screens on the phone started popping up across social media. Until now, it’s been unclear what’s causing the line of defective pixels that appears vertically along the crease, as well as horizontally, on the phone’s inner display.

Apple has finally acknowledged the issue, which has shown up on iPhone Duo units owned by customers as well as demo units in stores. In a statement shared with Bloomberg, Apple says that not all iPhone Duo units are affected and that those that are tend to show the display fault early on. The company added that users who experience problems with their iPhone Duo display should contact AppleCare for a replacement.

Not long ago, Apple treated independent repair like an act of outright hostility. The Cupertino giant locked down parts with serial-number pairing, while repair tools remained firmly out of reach of anyone outside its authorized repair network. More importantly, the company waged a legal and lobbying battle against right-to-repair legislation.

I've covered enough of these fights over the years to know what a shift looks like. That's why what happened in October 2026 genuinely caught me off guard. The day the iPhone Duo went on sale, what may be the most mechanically complex iPhone to date, Apple pulled off a surprising about-face. It published teardown-style repair manuals for a handful of major components.