If your wee budget buddy is giving you trouble, there are ways to correct that unacceptable behavior. The Moto E may be from the wrong side of the tracks, but that doesn’t mean you should tolerate bad manners. We’ve got some workarounds and solutions to get your smartphone back to its best with the minimum of fuss. This is how you deal with common Moto E problems.
A lot of Moto E owners have run into a bug where the sound completely stops coming out of the speaker, or it comes out incorrectly. Audio continues to work correctly through headphones.
A few Moto E owners have had problems with rapid battery drain, particularly after updating Android.
An awful lot of Moto E owners have complained that the back cover on the smartphone is loose. It might shake and rattle a bit or maybe it slides when you move the phone. You shouldn’t have to put up with this on a new phone.
Many people have been complaining about the quality of the photos that the Moto E captures. It does have a 5-megapixel camera, but there is no auto-focus, no flash, and no front-facing camera on the phone.
There are a number of reports of dead or stuck pixels have cropped up from new Moto E owners. This is going to look like an unresponsive black dot on the screen.
You can’t expect the Moto E to be the fastest phone on the block, but random reboots are never a good sign. A number of people seem to have experienced random reboots where the Moto E will suddenly turn itself off and on again.
A few people have complained about the Moto E overheating, but it doesn’t seem to be a widespread problem. If it heats up when playing games or after you have the screen on for a long time, then it’s normal. Something that is reported far more is the charger heating up when in use. A lot of owners have been alarmed at the charger getting hot within 10 minutes or so of the Moto E being plugged in. It’s best not to use your Moto E while it is charging. This can cause it to heat up considerably.
A lot of people seem to have run into an issue where they get no service and the notification “Restricted access changed, Emergency service is blocked,” comes up. This is apparently a network issue rather than a hardware or software fault on the Moto E.
A few Moto E owners have had trouble with their cell signal. It may refuse to connect to the network completely, or it might keep dropping the connection.
It might not be a major surprise that a budget phone suffers from some performance issues, but you shouldn’t really be suffering from major lag. If you find that the Moto E is not snappy enough for your liking, there are a couple of things you can try to speed things up.
We’ve reached the end of our Moto E problems roundup for now, but check back as we will add more issues as they crop up. If you’ve encountered a problem, or you know of a good fix, then please post a comment and share it.
Article originally published 7-30-2014. Updated on 6-15-2015 by Simon Hill: Added problems with cell signal dropping, lag, and new solutions for blurry photos, speaker not working, hot while charging, and random reboots.
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