One of the biggest gaps between Apple and its competitors has been the ubiquitousness of Apple Stores, which provide easy access to repairs and servicing. Despite a handful of Samsung Experience Stores in the U.S., the company has never been able to compete in terms of providing a similar experience. Now, Samsung is on its way to changing. It announced that starting October 26, select Galaxy smartphone owners can get same-day support and repairs at select Best Buy stores nationwide.
Samsung that its customers will have peace of mind knowing that Best Buy meets Samsung’s highest standards for repair, including a focus on quality, speed, and convenience. Galaxy smartphone owners can now schedule an appointment with Best Buy’s team of Geek Squad Agents. These agents will be certified and professionally trained to repair select Samsung Galaxy smartphones.
Samsung relesed a list of eligible devices for repair at Best Buy.
“At Samsung, our goal is to give consumers more ways to access same-day customer care from our nationwide network of authorized care providers,” said Ramon Gregory, senior vice president of customer care at Samsung Electronics America. “With this new expansion to Best Buy stores, we’re making it even easier and more convenient for select flagship Samsung Galaxy smartphone owners to access a care experience that is as innovative as our products.”
The Samsung Authorized Care service at Best Buy locations will provide various kinds of services including front and back screen replacements, battery replacements, port and camera repairs, and other support services for Galaxy S series and Galaxy Note phones under warranty or and some not under warranty. Samsung Galaxy Z foldable repair support begins in early November.
Two new highly requested iCloud plugins just got added to ChatGPT, giving people who rely on Apple’s Mail and Calendar services a way to search emails, check appointments, and manage their schedules directly through the chatbot.
The integration is rolling out to all ChatGPT plans, including the free tier. You can access it on the web, desktop, and iOS.
Google Play is borrowing one of the Nintendo Switch’s most useful little tricks. A new Sidekick tool called Playbacks captures a short clip after something interesting has already happened, sparing players from running a screen recorder throughout an entire game.
Playbacks is part of Google Play Store v53.8 and keeps saved clips on the phone. Google first announced it earlier this month, but the new Play Store update marks its arrival for players. Anyone who has watched a perfect win vanish because the record button came too late already understands the appeal.
Samsung’s scandal over its Game Optimizing Service, or GOS, has returned with a bill attached. South Korea’s Fair Trade Commission has tentatively fined the company 20.1 billion won, or about $15.1 million, over gaming claims made for the Galaxy S21, Galaxy S22, and Tab S8.
The regulator says Samsung promoted the devices as gaming powerhouses without disclosing that GOS placed preset CPU and GPU limits on certain demanding games. Samsung disputes that conclusion, calling GOS a legitimate way to manage heat.